Assessment Operations Manager

Are you an experienced operations leader with a passion for delivering high‑quality assessment or examination services?

If so, this opportunity could be the right next move for you.

The role

We’re partnering with a respected membership organisation to recruit an Assessment Operations Manager who will play a central role in ensuring assessments are delivered smoothly, securely and to the highest standards.

This is a fantastic opportunity for someone who thrives in a fast‑paced environment, enjoys leading teams, and is motivated by improving processes, quality and candidate experience.

As the Assessment Operations Manager, you will oversee the end‑to‑end delivery of assessments and exams, across both physical locations and online platforms. You’ll lead a team of assessors, invigilators and operational staff, ensuring activities are well‑planned, compliant, and delivered with consistency and professionalism.

Key facts:

★ Full-time, permanent position

★ Salary of up to £45,000 p.a.

★ Mainly office based – 4-5 days a week in our client’s office in Swindon


What You’ll Bring


·        Strong experience in assessment administration, operations management, or service delivery leadership.

·        Proven people‑management skills, including coaching, performance management and team development.

·        Experience within an education, awarding, training or regulatory environment.

·        Excellent organisational and time‑management abilities.

·        Strong communication and stakeholder‑management skills.

·        Analytical capability and confidence with reporting and data insights.

·        A proactive, solution‑focused approach to operational challenges.

·        Proficiency with MS Office and assessment or learning management systems.


Interested?

For a confidential conversation with FJWilson Talent before applying, you can contact us on 0203 195 3600, or email us at resourcingteam@fjwilson.com

*Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.*

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The services advertised by FJWilson Talent Services are those of a recruitment business.

 

We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for role advertised.