Senior Account Manager – Healthcare

Salary: £65,000 + car allowance
Location: Field-based with regular UK travel
Contract: Full-time, permanent

We are looking for an experienced Senior Account Manager to lead and grow a portfolio of strategic Health & Care accounts across the NHS, wider healthcare sector, and associated public sector organisations.
This is a commercially focused role with responsibility for developing senior stakeholder relationships, driving revenue growth, and positioning the organisation as a trusted partner in digital skills, workforce development, professional learning, and accreditation.

Key Responsibilities

• Own and develop a portfolio of NHS, healthcare, and public sector accounts.
• Build and maintain relationships with senior stakeholders including CIOs, CDIOs, CCIOs, Digital Transformation Leads, Workforce Leaders, Learning & Development teams, and Procurement professionals.
• Develop and execute strategic account plans aligned to customer priorities and organisational objectives.
• Drive revenue growth through renewals, account expansion, cross-selling, and new business opportunities.
• Manage complex sales cycles, commercial negotiations, and framework-based procurement opportunities.
• Monitor customer satisfaction, retention, and account performance, identifying and mitigating commercial risks.
• Maintain accurate pipeline management, forecasting, and reporting through CRM systems.
• Represent the organisation at industry events, conferences, and sector forums, building market presence and identifying new opportunities.
• Work collaboratively with internal teams to deliver exceptional customer outcomes and shape future products and services.

About You

Essential Experience

• Significant experience in a Senior Key Account Manager, Strategic Account Manager, or similar in a B2B environment
• Proven success managing and growing high-value accounts within the NHS or wider UK public sector.
• Strong track record of delivering and exceeding revenue targets across complex account portfolios.
• Experience engaging and influencing senior NHS stakeholders, including CIOs, CDIOs, Digital Leaders, Workforce Leads, and Procurement teams.
• Demonstrable experience navigating public sector procurement frameworks and tender processes.
• Ability to manage long and complex sales cycles involving multiple stakeholders and decision-makers.
• Experience developing strategic account plans and delivering measurable account growth.
• Strong commercial, negotiation, and relationship management skills.
• Proficiency with Salesforce or equivalent CRM platforms and Microsoft 365.

Desirable

• Experience within digital skills, workforce development, professional learning, certification, training, or technology sectors.
• Understanding of NHS digital transformation, workforce strategy, and healthcare technology environments.
• Existing network of contacts within NHS trusts, integrated care systems, or related healthcare organisations.

This is an excellent opportunity for a commercially driven account manager with strong healthcare sector experience to take ownership of a strategically important portfolio and play a key role in the organisation's continued growth.


Interested?



To arrange a confidential conversation with FJWilson Talent before applying, you can email us at resourcingteam@fjwilson.com

*Please note, we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your CV as early as possible.  Our email address is resourcingteam@fjwilson.com



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The services advertised by FJWilson Talent Services are those of a recruitment business.



We encourage applications from all sections of the community. Furthermore, qualifications and/or experience identified are indicative. We will consider applications from candidates who have comparable qualifications and/or experience for role advertised.